Data & Technology

Failing the AI tech race

Alex Sogno, CEO, Global Asset Solutions, warns the brands that hotels will turn to the OTAs for their technology fix.

Projecting into an AI future

Lionel Anidjar, hotels project director, Global Asset Solutions, investigates the impact of AI on hotel project management.

Customer experience or digital overload? Making the right hotel tech investment

Hotels are under pressure to invest in upgrading their technology. One of the key visions that investors and asset managers are being sold is a direct by-product of the pandemic – upgrade your tech to facilitate a contactless guest experience in which the hotel guest can do pretty much everything from her mobile phone.